Frequently Asked Questions

1. My Ecofan worked great and now it is slowing down. What should I do?

The motors in our Ecofans do wear out on occasion. Please call our Customer Service representatives at 1-800-567-3556 ext.227 or email us at contactus@caframo.com and we will be glad to help you troubleshoot.

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2. How do I use an Ecofan?

Simply place your Ecofan on the top of your stove, away from the chimney pipe. The back of the fan must be exposed to cooler, room temperature air to draw across the fins of the heat sink to create the difference in temperature. This temperature differential is required by the thermoelectric module to create the electricity needed to operate the fan's motor.

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3. Where should I place my Ecofan?

Be sure to position the Ecofan on a smooth flat surface on your stovetop near the side or back of the stove where cooler air can be drawn from behind and over the cooling fins. Do not place your Ecofan in the center of the stove, in front of the stovepipe or at the front of the stove.

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4. What temperature does the surface need to reach in order to operate?

The Ecofan will start to rotate once the base of the fan has reached a temperature of 150°F (65°C).

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5. What is the recommended surface temperature of the stove?

The optimal operating temperature to run an Ecofan varies by model. We advise you to check your stove temperature with a stove top thermometer prior to selecting which Ecofan might work best for your stove. The operating temperatures are detailed below: Ecofan Original (Model 800): 230°F - 650°F (110°C - 345°C) Ecofan UltrAir (Model 810): 212°F - 650°F (100°C - 345°C) Ecofan AirMax (Model 812): 185°F - 650°F (85°C - 345°C) Ecofan BelAir (Model 806): 167°F - 392°F (75°C - 200°C)

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6. What will void my warranty?

We feel strongly that we have built quality fans that should last and have offered a 2-year warranty on our Ecofans. The warranty does not cover abnormal wear or damages resulting from accident, misuse, abuse or, if applicable, breakage (when such breakage is not due to a manufacturing defect) and any other incidental or consequential damages. Simply put -If you overheat your fan or drop your fan your warranty will be voided.

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7. How do I know if my stove is too hot?

We recommend the use of a stove top thermometer to ensure good stove safety. Please check the maximum stove temperature outlined on this site or in your manual for your model. Relocate your Ecofan to a cooler spot on your stove if the surface temperature exceeds that maximum

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8. Can I use the Ecofan on a fireplace?

Unfortunately, no, the Ecofan generates its own electricity through temperature differential. The base must make contact with a heat source of at least 150°F and the top of the fan must remain cooler. The Ecofan needs to draw cooler air from behind in order to operate.

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9. Can I use the Ecofan on a fireplace insert?

Yes, but placement is key. The fan needs to draw cooler air from behind to operate. The Ecofan Original Mini (Model 815) has been specially designed to fit in smaller spaces.

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10. How should I store my Ecofan during the off-season?

Once the Ecofan is placed properly on your woodstove there is no need to move it. We recommend leaving it in its position on top of the stove year round. If you want to remove it for any reason, please take care to store it in a location where it cannot be knocked over or dropped.

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11. What is the warranty on Ecofan?

All Ecofans come with a 2-year limited warranty.

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12. What type of maintenance, if any, will my Ecofan require?

Ecofans have been designed to operate maintenance-free. If you would like to clean your Ecofan, use a detergent free cloth to wipe down any debris.

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13. Where can I purchase an Ecofan?

Please consult the 'Where to Buy' tab at the top of the site to find a retailer in your area, or select the product you are interested in and you can purchase directly from us.

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14. What is the difference between an original Caframo Ecofan and other stove fans?

As the original manufacturer of Ecofans with over twenty-five years of quality craftsmanship and engineering in Canada, we are confident we are producing top of the line wood stove fans to meet your needs. Dependability and performance are what set Ecofans apart from any other stove fans on the market today. Our customers choose Ecofan not only because our fans work the way we claim, but because we are the only award-winning wood stove manufacturer with the evidence to back up those claims.

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15. How can I tell if I have a genuine Ecofan?

Genuine Ecofans are manufactured by Caframo in Wiarton, Ontario, and come with a 2 year warranty. The Ecofan logo is laser engraved in the top of each and every fan, along with the serial number. Of course, if you’re not convinced, you can always contact us to be sure. Call us Toll Free at: 1-800-567-3556

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16. Do Ecofans really work? Have your claims been verified?

Representatives from the Faculty of Engineering (University of Waterloo) tested and proved that our fans can reduce fuel usage by up to 18%! Our airflow claims have all been tested and verified by ANSI/AMCA standards. And we have the documentation to prove it. During production, each and every Ecofan is tested before inserted into the packaging. As well, our Quality Assurance department audits individual parts AND finished goods multiple times throughout their assembly.

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17. How does the Ecofan work?

The Ecofan generates its own electricity through the difference in temperature. The base must make contact with a heat source of at least 150°F (65°C) and the top of the fan must remain cool. The Ecofan needs to draw cooler air from behind in order to operate. The actual rotation of the blade as well as the cooler air and the heat source are the essential elements needed for the Ecofan to operate.

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